Frequently Asked Questions
Everything you need to know about shopping with re:gn
What is the typical shipping time for home decor items?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the country.
Does re:gn offer international shipping?
At this time, we primarily ship within the UK and Europe. Please check our shipping policy page for a full list of supported countries and associated rates.
What is your return policy for home goods?
We offer a 30-day return policy for most items. Products must be unused, in their original packaging, and in a resaleable condition to qualify for a full refund.
Are your products sustainably sourced?
Yes, sustainability is at the heart of re:gn. We partner with ethical manufacturers and prioritize eco-friendly materials to ensure our home products have a minimal environmental footprint.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.