Returns & Exchanges

At re:gn, we want you to be completely satisfied with your sustainable home purchases. If for any reason you are not happy with your order, we offer a 30-day return policy for unused items in their original packaging.

Return Process

• 1.
  Initiate Your Return

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Carefully pack the items in their original eco-friendly packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided shipping label or use a tracked courier service to send the products back to the address provided by our team.

• 4.
  Receive Your Refund

  Once we receive and inspect your returned items, we will process your refund to your original payment method within 5-7 business days.